Collecting Payment (Account Payments & Project Payments)
We charge a 1.5% service fee when taking payment via square for payment on owing account balances.
We charge a 2.0% service fee when taking payment via square for project-related payments (deposits, final payments).
Why? We split square fees with customers in order to lessen the burden on our bottom line.
We encourage customers to make payments via cash, cheque, or e-transfer instead of paying via Square in order to evade square fees. However, some customers insist on paying via credit or debit. In those cases, we must always apply the fee prior to accepting payment.
Where to take payment?
Go to the “Finance” tab under the account of interest
Select the credit card icon
Input the amount to be paid by the customer, the associated service fee, and the method of payment and then select “Pay”
Done!